TITLE
ADDED VALUE OF CERTIFICATION AND ACCREDITATION OF EDUCATIONAL QUALITY MANAGEMENT SYSTEMSS
AUTHOR(S)
Tzvetelin Gueorguiev
ABSTRACT
The paper presents a critical review of educational quality management systems and their implementation in Bulgarian higher education institutions. The accreditation of universities is implemented and supervised by the National Evaluation and Accreditation Agency (NEAA). Certification of quality management systems in universities is voluntary, and maintaining ISO 9001 certified status is a process that requires additional efforts and funding. Thus, what motivates universities to pursue and maintain such certifications is the perceived added
value of the improved quality management system. Another ISO standard attracts the attention of quality managers in educational organizations - ISO 21001. Whether this standard will disrupt the existing quality management systems is debatable, but it is definitely an opportunity that needs further exploration.
DOI
How to cite this article:
Tzvetelin Gueorguiev, Vanja Luković, Sanja Antić, ADDED VALUE OF CERTIFICATION AND ACCREDITATION OF EDUCATIONAL QUALITY MANAGEMENT SYSTEMS UNITECH – SELECTED PAPERS - 2025
