WEB CONTENT BASED CHATBOT CREATION

AUTHOR(S)
Nedim Džanić¹, Aleksandra Kuk ², Dragan Savić ³, Petar Milić ^2*

ABSTRACT
Nowadays, chatbots play a key role in providing fast and efficient customer support, facilitating interaction with users through automated responses and solving their problems in real time. In this research, we will focus on developing a hybrid WebGrab Chatbot (WGC) using natural language processing (NLP) techniques to generate responses based on web page content. We will also analyze the challenges encountered in chatbot development, such as grammar and response reliability.

DOI

 www.doi.org/10.70456/JJEG9157

DOWNLOAD
https://unitech-selectedpapers.tugab.bg/images/2025/4-Computer%20system%20and%20technologies/p7_s4_u5_id5-SP.pdf

How to cite this article:
Nedim Džanić¹, Aleksandra Kuk ², Dragan Savić ³, Petar Milić ^2*, WEB CONTENT BASED CHATBOT CREATION, UNITECH – SELECTED PAPERS - 2025